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Two affected by UPS delay

Only two shipments in the San Angelo area were not delivered in time for Christmas, according to San Angelo UPS store owner, Lorry Minor.
Only two shipments in the San Angelo area were not delivered in time for Christmas, according to San Angelo UPS store owner, Lorry Minor. One of the two packages was Minor's.

In comparison, nationwide, thousands of holiday packages are being delivered after Christmas.

"Well, we just checked our tracking this morning and only two packages were not delivered. One of those happens to be my tamales that I sent my sister in Virgina," stated Minor.

This is Minor's 11th year in Tom Green County. She was shocked by the surprise bottleneck in Mesquite, Texas.

"In eleven years I've been doing this in San Angelo, and this is the first I've seen the type of bottleneck that happened in Mesquite. It really had nothing to do with the customer or the package, it just was a bad deal," explained Minor.

Regardless, customers are not pleased with the delay. Julia Eggleston first experienced problems at the beginning of December when a computer she ordered Black Friday took weeks to arrive.

"You know, when you're expecting something you've spent a lot of money on, you really want to be there when it comes and when the UPS tracking just fell apart, that was a little scary. When we called the computer place and the UPS, they didn't know where it was," stated Eggleston.

When Eggleston's package finally did arrive, she hopes this problem will be prevented in the future. Although, neither she nor Minor have an easy solution for the delay.

"I don't think this situation....I think it started with that ice storm and I don't think they ever recovered from that. ...I think the other issue is sometime these last minute shoppers order things very late and want them delivered in a day or two," continued Eggleston.

While there is not yet a way to fix the weather and prevent ice storms, Minor did want to remind San Angelo residents The UPS Store is a locally owned business and only two packages were delayed.

"I hope our customers will continue to support us as a locally owned business, The UPS Store, and we'll continue to work with UPS and the postal service to get everybody's package delivered today," finished Minor.
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